AI & Automation Intern (Prompt Engineering + Workflow Automation)

Chai is a technology company seeking a curious and highly motivated AI & Automation Intern to join their AI Innovation team. In this role, you will help design, build, and optimize AI-powered systems across language, voice, vision, and automation workflows.

Responsibilities

• Write, optimize, and refine prompts for large language models (e.g., GPT-4, Claude, Gemini)
• Build multi-step prompt chains to support complex tasks and workflows
• Tune prompts for accuracy, safety, tone, and business context
• Build end-to-end automation pipelines using no-code / low-code tools (e.g., n8n, Zapier, LangGraph)
• Connect APIs, data sources, and services to power AI-driven workflows
• Integrate LLM-powered agents into business processes with proper error handling and edge-case design
• Design natural, goal-oriented voice conversations, including: Greetings, intent clarification, confirmations, fallbacks, and closings
• Progressive disclosure to avoid overwhelming users
• Write voice prompts that sound natural, conversational, and latency-optimized
• Handle unclear inputs gracefully (e.g., “I didn’t catch that—want to try again?”)
• Understand when not to use LLMs (e.g., high-risk or compliance-sensitive moments)
• Build conversational flows using node-based, visual flow editors
• Connect voice agents to backend systems (CRMs, databases, APIs) to trigger actions
• Monitor call analytics and optimize flows based on real user behavior
• Build simple workflows using vision models for tasks like object detection or quality checks
• Combine vision, language, and automation into multimodal AI agents
• Test and QA AI systems across text, voice, and multimodal outputs
• Continuously refine workflows to improve accuracy, safety, and outcomes

Skills

• Currently enrolled in (or strongly interested in) a program related to Computer Science, AI, Engineering, Cognitive Science, Linguistics, or similar fields
• Strong written and verbal communication skills
• Genuine interest in prompt engineering, AI workflows, and conversational systems
• Familiarity with LLMs (OpenAI, Claude, Gemini, etc.)
• Comfort working with APIs, webhooks, and tools like Postman
• Familiarity with automation tools (Zapier, n8n, AutoGen, LangGraph)
• Exposure to Python or JavaScript
• Experience with frameworks like LangChain
• Coursework or interest in computer vision or multimodal AI

Benefits

• Bonus plan
• 401(k) with match
• Paid conference days
• Health
• Vision
• Dental insurance
• Short term and long term disability insurance
• Life insurance

Company Overview

• At Chai, we use AI to amplify human potential, delivering intelligent solutions that simplify complexity, drive outcomes, and empower businesses to focus on what truly matters—creativity, innovation, and growth. It was founded in 2008, and is headquartered in Houston, Texas, USA, with a workforce of 51-200 employees. Its website is http://www.chaione.com.

Company H1B Sponsorship

• Chai has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2023, 1 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.