Position Expired
This job is no longer accepting applications.
2026 - Platforms & Customer Strategy Consultant
West Monroe (Campus)
About the position
Responsibilities
- Develop and deliver business solutions across Marketing, Sales, Service, and Accounting functions
- Conduct market research and data analysis to identify trends and support strategic recommendations
- Engage with client stakeholders to gather insights, understand business requirements and document desired outcomes
- Participate in strategy workshops to document process improvements, KPIs and guiding principles for client programs
- Create strategic plans and defining metrics for marketing, sales and service improvements
- Analyze, redesign, and document operational processes to enhance efficiency and business performance
- Document client business requirements and user stories, as well as current state and future state process workflows
- Perform configuration/development activities on platforms like Salesforce, ServiceNow, and NetSuite and assist in writing technical and solution design documentation
- Write and execute unit and user acceptance test scripts and assist in creating and delivering end-user training materials
- Support financial modeling to evaluate strategic initiatives and align budgets with business goals
Requirements
- Sharp analytical thinking and an interest in solving complex problems
- Ability to stay organized and manage priorities in a fast-moving environment
- Demonstrated leadership potential through academics, extracurriculars, or prior work experience
- Clear and effective communication skills, both written and verbal
- A collaborative mindset and enthusiasm for contributing to team success
- Curiosity and a passion for continuous learning and innovation
- Bachelor’s degree in progress, with an expected graduation date between December 2025 and July 2026
- Legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)
- Minimum cumulative GPA of 3.0
- Reside within 50 miles of your assigned office prior to your start date; our culture emphasizes team collaboration within a hybrid work model
- Ability and willingness to travel Monday – Thursday (up to 50%); travel expenses covered by West Monroe
Nice-to-haves
- Majors with a focus in:
Accounting
- Business Administration
- Business Analytics
- Economics
- Finance
- Industrial & Systems Engineering
- Information Systems
- Marketing
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