[Remote] Computer Vision Engineer (Customer Success)

Note: The job is a remote job and is open to candidates in USA. Voxel51 is a company dedicated to bringing transparency and clarity to the world's data through their platform, FiftyOne. As a Computer Vision Customer Success Engineer, you will work directly with users to optimize their machine learning workflows and contribute to the development of the FiftyOne product.

Responsibilities

• Work with users to identify best practices to implement their ML workflows
• Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings
• Generate training material and onboarding sessions and deliver them to users
• Work with our product team to influence the roadmap and be the voice of the user within the organization
• Contribute ML-specific features to our product, FiftyOne

Skills

• Professional Computer Vision Machine Learning Engineering experience (4 year+)
• Some customer-facing experience (3 year+)
• BS or MS in computer science or a related field
• Proficiency with Python
• Expertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)
• Demonstrated interest in computer vision
• Familiarity with NoSQL databases (MongoDB, DocumentDB, Elasticsearch)
• Experience maintaining or contributing to open source projects
• Ability to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)

Benefits

• Equity in the form of options
• A variety of benefits
• The opportunity to grow in an exciting and collaborative environment

Company Overview

• Refinery for visual data + models that enables AI builders to bring the value of visual AI into their applications. It was founded in 2018, and is headquartered in Ann Arbor, Michigan, USA, with a workforce of 51-200 employees. Its website is https://voxel51.com/.

Company H1B Sponsorship

• Voxel51 has a track record of offering H1B sponsorships, with 2 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.