Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"!

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter.

TITLE: AI Platform Developer

WHAT YOU'LL DO

As Duck Creek expands its enterprise AI capabilities through DuckGPT, Copilot integrations, and the AI Center of Excellence (CoE), there is a growing need for a dedicated AI Platform Developer to design, maintain, and scale the technical foundation that enables these initiatives.

This role is critical for ensuring the stability, security, and scalability of Duck Creek's internal AI environment, including AnythingLLM, Copilot Studio, and Microsoft AI Foundry. The developer will bridge engineering and enablement functions, focusing on creating a centralized AI infrastructure layer that supports multiple enterprise use cases, integrations, and automations.

The AI Platform Developer at Duck Creek Technologies designs, develops, and maintains AI platform components that enable scalable, secure, and responsible AI solutions across the enterprise. This role applies deep technical expertise to build reusable frameworks, integrate AI services into business applications, and ensure alignment with governance, compliance, and architectural standards.

This position contributes to Duck Creek's mission of empowering insurers to reimagine the future of insurance by delivering robust AI infrastructure and tools that accelerate innovation, improve efficiency, and enhance employee and customer experience.

Job Functions & Responsibilities

AI Platform Engineering

Design, build, and maintain AI platform components, APIs, and integrations to support enterprise AI use cases.
Develop reusable modules, pipelines, and automation frameworks to accelerate AI adoption across business units.
Implement security, compliance, and governance controls in all AI platform solutions.

Solution Development & Integration

Develop and optimize data pipelines, connectors, and orchestration logic for AI agents and automation.
Develop and maintain AI services, APIs, and connectors to support enterprise-wide use cases and internal operations.
Ensure AI solutions are scalable, reliable, and cost-efficient.

Technical Leadership & Mentorship

Provide technical guidance to junior developers and project teams on AI development best practices.
Contribute to the definition of platform standards, coding guidelines, and reusable design patterns.
Support cross-functional teams by troubleshooting platform and integration challenges.

Continuous Improvement

Stay current with AI/ML frameworks, tools, and emerging technologies.
Evaluate new technologies for potential adoption, balancing innovation with responsible use.
Contribute to continuous improvement of development processes and CI/CD pipelines.

Collaboration & Reporting

Partner with architecture, GRC, and security teams to ensure compliance with AI governance frameworks.
Provide project updates, technical documentation, and recommendations to management.
Collaborate with business stakeholders to translate functional requirements into technical designs.

WHAT YOU'VE DONE

Bachelor's or Masters Degree and/or equivalent experience relevant to functional area.
4+ years of experience in software engineering or platform development.
2+ years of hands-on experience with AI/ML technologies, APIs, or automation frameworks.
Strong programming skills and understanding of cloud-native architectures.
Familiarity with AI governance, compliance, and security considerations.

KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS

Professional certifications in AI/ML, cloud, or governance (e.g., AI-900) preferred.
Experience in SaaS or enterprise technology environments preferred.
Advanced technical knowledge of AI frameworks, APIs, and data pipelines.
Ability to design scalable, reusable, and secure AI platform components.
Strong troubleshooting and debugging skills.
Capability to guide and mentor less-experienced engineers.
Proactive and innovative mindset, with focus on delivering business value through technology.

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW

Travel: 0-10%

Location: Remote US

Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.

Duck Creek Technologies supports a flexible-first work environment and has employees throughout the United States. Based on a fair and equitable compensation philosophy, we have five (5) United States pay markets based on regional validated survey market data. The expected salary range for this position is between $111,100 and $179,200. This position is also eligible for annual bonuses. The final compensation may vary due to the above listed factors and be determined based on experience and other factors permitted by law.

We also offer a competitive benefits package that includes:

Flexible work environment
Medical, dental, vision, life and disability insurance
401(k) Retirement Plan
Flexible Spending & Health Savings Account
Paid holidays, vacation, and volunteer time
Employee assistance program and other benefits

The application window will remain open until the position is filled or until a sufficient number of qualified candidates have been identified.

WHAT WE STAND FOR

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com.

Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

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AI Platform Developer

Job Type