Design and develop cognitive enabled conversation solutions using leading AI technologies.
Define low-level requirements and communicate solution design decisions to staff developers.
Provide technical expertise and thought leadership to accelerate adoption of conversational solutions.
Translate business requirements into technical specifications.
Assist delivery teams with writing and breaking down Agile Stories and Tasks.
Oversee daily operations of multiple delivery teams, ensuring adherence to best practices.
Identify scope for testing, including performance, security, and accessibility testing.
Support the implementation of systems into production with limited direction.
Identify and escalate issues blocking delivery.
Manage Code Asset Management for applications and promote reuse of assets across the organization.
Lead or function as a subject matter expert for assigned projects.
Guide the development of NodeJS and Java services applications and share understanding of API interfaces.
Provide technical leadership and mentorship to a team of engineers.
Partner with cross-functional teams to drive key initiatives and projects.
Drive continuous improvement in engineering practices through automation and performance optimization.

10+ years of experience as a Software Development Engineer or similar role, with experience in multiple programming languages: Java, JavaScript, CSS, Python, HTML, Angular, React, or Node.js.
5+ years of experience as a Principal Software Development Engineer or similar delivery leadership role in a high-performance Agile environment.
5+ years of experience with API rules and integration tools such as Postman or Swagger.
5+ years of experience deploying applications to the cloud, integrated with cloud technologies (Azure, IBM, GCP).
5+ years of experience with open-source automation servers such as Jenkins or Octopus, or GitHub.
2+ years of experience building conversational AI chatbots using AI, ML, and NLP technologies.
Understanding of data security practices and experience in a regulatory environment.

Presentation and public speaking experience to give presentations to software engineers and management teams.
Analytical skills to interpret data sets and solve complex technical issues.
Knowledge of IBM Watson and other chatbot development platforms.

Principal Software Development Engineer - Conversational AI Tech Lead

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