Sr. Product Owner - AI Powered Solutions for PLM Platforms

About Centric Software

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

Title: Sr. Product Owner – AI Powered Solutions for PLM Platforms

Location: Remote: North America, Eastern Time Zone preferred

Compensation: $175,000 - $210,000 USD base, plus bonus, plus benefits

Job Summary

Centric Software is seeking a Sr. Product Owner - AI-Powered Solutions for PLM Platforms to lead the definition, delivery, and value realization of AI-powered capabilities within our core PLM product.

This role is a senior, hands-on product leadership position focused on shipping production-ready AI features - not experiments or demos - that deliver measurable customer and business impact. The Product Owner will work across multiple PLM verticals, with an initial emphasis on Formulation (Food & Beverage and Cosmetics), while contributing to broader platform-wide AI capabilities.

Operating within a centrally led, company-wide AI roadmap, this role requires strong collaboration with engineering, AI/data science, UX, product marketing, presales, and customer-facing teams. Success in this role is defined by customer adoption, ROI, and commercial readiness.

This position reports directly to Product & AI leadership.

Responsibilities

Product Vision & Strategy

• Define and maintain the product vision and roadmap for AI-powered PLM capabilities, aligned with company goals and long-term AI strategy.
• Identify high-impact opportunities where AI can improve real customer workflows, including discovery, search, compliance, collaboration, and innovation.
• Research market trends, competitive offerings, and evolving customer needs in enterprise PLM environments.

Research & Discovery

• Engage directly with customers, prospects, presales, and internal stakeholders to deeply understand PLM workflows and pain points.
• Validate problems and solutions through discovery, prototyping, and experimentation prior to full-scale delivery.
• Stay informed on regulatory, compliance, and governance requirements impacting PLM systems, particularly in formulation-driven industries.

Product Definition & Execution

• Translate customer insights and strategic direction into clear product roadmaps, epics, and user stories.
• Own and prioritize the product backlog based on customer value, ROI, and feasibility.
• Define acceptance criteria and ensure delivered solutions meet quality and customer expectations.
• Lead Agile ceremonies including backlog refinement, sprint planning, and reviews.

AI Delivery & Value Realization

• Lead the delivery of customer-facing, production-grade AI features from concept through launch and adoption.
• Ensure AI solutions are grounded in real data, operational constraints, and customer workflows.
• Define, track, and communicate success metrics such as adoption, productivity gains, time savings, revenue impact, or cost reduction.
• Use outcome data to refine priorities, adjust direction, or discontinue initiatives that are not delivering value.
• Apply ROI insights to inform pricing, packaging, and commercialization decisions.

Hands-On AI Usage & Product Craft

• Actively use AI tools as part of daily product work, treating natural language and prompts as first-class product interfaces.
• Apply AI to accelerate and improve:

– Product discovery and roadmap research

– Documentation, requirements, and user stories

– UX ideation and iteration

– Analysis of product usage and customer data

– Creation and validation of synthetic data where appropriate

• Continuously experiment with emerging AI tools and incorporate learnings into product decisions.

Cross-Functional Collaboration

• Partner closely with engineering, AI/data science, UX/design, and QA teams to deliver high-quality solutions.
• Collaborate with sales, product marketing, customer success, presales, and professional services to support positioning, enablement, and adoption.
• Serve as the customer advocate throughout the product development lifecycle.

Roadmap Alignment & Organizational Collaboration

• Align team-level initiatives with the company-wide product and AI roadmap.
• Work closely with central AI leadership to ensure local priorities support long-term enterprise strategy.
• Communicate value, trade-offs, dependencies, and sequencing clearly to stakeholders.
• Coordinate with peer product teams to identify synergies and reduce duplication.

Qualifications

Required

• Proven experience as a Product Owner, Product Manager, or similar role in enterprise or SaaS software development.
• Demonstrated ability to deliver production features and measure ROI using adoption, usage, and business impact metrics.
• Experience operating within a scaled or federated product organization aligned to company-wide strategy.
• Hands-on, day-to-day use of AI tools for research, documentation, UX exploration, and data analysis.
• Strong communication, analytical, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

Preferred

• Experience delivering AI-powered or data-driven features into production (e.g., intelligent search, recommendations, workflow automation, decision support).
• Experience working closely with AI/ML or data science teams to translate capabilities into reliable customer-facing features.
• Background in PLM or related verticals such as Fashion, Formulation, Food & Beverage, Cosmetics, Consumer Goods, or Manufacturing.
• Experience contributing to pricing, packaging, or commercialization readiness for enterprise SaaS products.
• Experience in customer-facing roles such as presales, professional services, or implementations.

Additional Information

The US base salary range for this full-time position is $175,000 – $210,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual compensation is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range.

Please note that the compensation details listed reflect base salary only. Certain positions may be eligible for additional variable compensation or incentives.

Centric Software is an equal opportunity employer and values diversity in the workplace.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.