AI Systems Integration Specialist

Job Title: AI Systems Integration Specialist

This position involves collaborating with product teams to understand communication needs and develop technical specifications for AI chat systems.

• Key Responsibilities:
• Collaborate with internal teams to identify dealer pain points, desired outcomes, and define data flows for the AI chat service.
• Determine key performance indicators (KPIs) including lead generation rate, conversation completion rate, customer satisfaction, and common drop-off points.
• Additional Responsibilities:
• Document and maintain project artifacts.
• Maintain industry knowledge of standards, methodologies, processes, and best practices.
• Ensure data accuracy, completeness, and reliability in analytics dashboards.